SC Tech Online - PC Desk Open Source Module

With the help of this module, the support agent can verify order related details by fetching it from SC Tech Online Application to speed up the process and avoid fake queries. This module gets the order related details like Order ID, description, quantity, total price, unit price, shipping, etc on the support ticket immediately for the support agent to confirm the Order Details and proceed with the needful resolution

$499.00

  • Base Price USD

    $499.00
  • Module extension

    $299.00
  • Multi User

    $399.00
  • No Refund
  • One Time Payment Only

Description

With the help of this module, the support agent can verify order related details by fetching it from SC Tech Online Application to speed up the process and avoid fake queries. This module gets the order related details like Order ID, description, quantity, total price, unit price, shipping, etc on the support ticket immediately for the support agent to confirm the Order Details and proceed with the needful resolution

Note: This Module is only supported by the SC Tech Online PC Desk Version 3.0 and higher. To use this module first, you must have to install SC Tech Online PC Desk.

Features

  • Highly secure and flexible.

  • Fetch order relation details directly on tickets using the order id.

  • The support agent can rectify if the support ticket is either fraud or genuine.

  • Confirm order details and priorities the support request to resolve the concern on time.

  • No need to visit the Admin Application again and again to validate order details.

  • One can inspect the source code as per the requirement as it is available as Open Source.

  • Best for enterprise or SME business to deliver excellent customer service in less time.

  • Each agent has access to fetch the order details on the support ticket.

  • This module improves the overall support system with the efficiency of support staff.

Download Process

After completing the Purchase and getting the successful message, Complete the form here to get your download link. For any queries contact[email protected]